Our Programmes
The programmes provide an understanding of not only your satisfaction score, but your ranking overall and by measure. Understand where you are winning and where your areas of improvement are, and how this tracks over time.
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Business Practices
Negotiations, Strategy and planning
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Personnel
Responsiveness, engagement and skills
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Category Management
Understanding process and trends
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Execution
Store support, promotions and planograms
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Supply Chain
Forecasting, payment process and efficiency
The Retailer Report measures the performance of retailers as rated by suppliers across 6 key areas of business relevant to the convenience channel. This programme is run twice a year to ensure that the conversation and focus on improvement is ongoing.
Get in touch-
Business Practices
Negotiations, Strategy and planning
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Personnel
Responsiveness, engagement and skills
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Category Management
Understanding process and trends
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Marketing
Store support, promotions and planograms
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Supply Chain
Forecasting, payments process and efficiency
The Supplier Report measures the performance of suppliers as rated by retailers across 6 key areas of business relevant to the convenience channel. This programme is run twice a year to ensure that the conversation and focus on improvement is ongoing.
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Product
Understanding process and trends
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Personnel
Responsiveness, engagement and skills
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Service
Store support, promotions and planograms
The Outlet Report measures the performance of retailers as rated by suppliers as rated by retailers at areas of business relevant to the convenience channel. This programme is run yearly.
Get in touchGet in Touch
Send us a message using the form and we will get in contact with you.